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IT Business Analyst (2 positions available) more...
Location:Collierville, TN
Company:Helena Chemical
First posted:April 21, 2017 (last updated 30+ days ago)


The corporate headquarters of Helena Chemical Company, a national, agricultural chemical company, has an immediate opening for two IT Business Analysts.



1.  Bachelor's degree from an accredited college and two years experience or equivalent combination of education and experience.  Agriculture knowledge and system experience a plus.
2. Excellent written and verbal communication skills.
3. Excellent judgment and problem-solving skills.
4. Working knowledge of software packages, including Oracle Financials, AgVance Point of Sale, Markview and Discoverer.
5. Financial analysis skills.
6. Excellent customer service skills.
7. Ability to set priorities and work on multiple tasks.
8. Ability to travel as needed.



1. Must assess and analyze problems, understand functionality, and render decisions based on research, testing in the test environment, documentation, and team collaboration.
2. Manage the initial setup of Oracle Financial Self-Service modules, including setting up system profiles and custom responsibilities.
3. Research, analyze and resolve system and interface issues.
4. Run approved custom queries in Agvance, in order to locate and resolve issues.
5. Work with SSI (Agvance software owners) to correct issues to keep Agvance in sync with Oracle.  Also, work with users to initiate new requests for Agvance enhancements and changes.
6. Follow all IT Change Control processes before making any changes to a Production environment.
7. Determine if processes need to be revised, make recommendations, and implement necessary changes for future support needs.
8. Develop and implement new policies and procedures in order to improve the efficiency and customer service of the help desk.



Resumes submitted without salary requirements will not be considered.
Pre-employment drug screen and criminal background check are required.
No phone calls, please.

Helena Chemical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.


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